AWS Technical Customer Service Associate-Social Media

at Amazon Web Services, Inc.
Location Seattle, WA
Date Posted July 29, 2020
Category Default
Job Type Full-time

Description

As an AWS Customer Support Associate specializing in Social Media, you'll help field customer contacts from various social media platforms and represent AWS as you interact directly with our customers to resolve support issues. Monitor forum answers and respond on behalf of AWS to posts or comments that didn’t receive an answer. Recognize risk and the public nature of the social support contacts....

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